Dear Lavalife Public Relations...
I signed up on your site just under a week ago - today is the first day I had the chance to check in. I couldn't understand why I was looking at my little mailbox - with smile/winky things in all three sections: dating, relationship and intimate. I knew I had only set up one profile for the relationship section - and I was pretty sure no one can see or contact you unless you're both in the same section. So imagine my shock when I found my way to SETTINGS and saw that my profile and picture were in all THREE sections. Let me repeat the key part just in case you missed it: my photo and profile have been public in your INTIMATE section since Thursday. Without my knowledge or consent.
I have used Lava on and off for years. I am well aware of how the site works and that if I ever wanted my profile in a particular section it had to be added each time. I remember this specifically because it was always a bit tedious to repeat. But it was definitely a choice - without question for the intimate side! Which isn't just "intimate" - it's hardcore, an extremely personal and specific choice to make, not to mention a horrendous place to find out that your very recognizable photo has been posted for the last four days! I'm absolutely furious and I just don't understand. I went through your extensive legal disclaimers: code of ethics, terms of use and privacy statement - there isn't a single word of warning to users explaining that profiles will immediately be posted in all three sections unless preferences are changed. Nothing even to release you from this kind of liability - which I have to say is well, surprising considering you've covered all other bases. This is clearly a new change - since what, the new membership fee structure from this summer? From where I'm standing this looks like a deliberately sneaky and underhanded omission. I actually came back to the site today intending to pay a membership fee. Now I feel sick. Of course I can't argue that other sneaky clause - oh I'm sure you know the one - the new spiffy one buried in the Terms of Use, which is linked all teeny right at sign-up? Juust so we won't have the foggiest that we're actually agreeing to hand over our pics for your advertising pleasure across whatever random sites with whatever content you like! Well, not until we realize we're signed up for porn dating, freak and find that handy little settings tab...where all sorts of nifty secrets from your people are revealed! Like a checkbox we had no idea we checked off! (That would be because your Terms of Use? Doesn't give us the option to check one off. Right. Seeing as we'd say no and all.) So. I would like a legitimate explanation as to how my profile ended up in the intimate -slash-porn-dating section of your site. Might as well include another for how I ended up with the dating profile too - I mean, it's not like I had naughty fairies logging in to post and wink for me. And while you ignore this email, I'll start looking into how many other members you've pulled this on. Great. (Maybe it's just me, right?)
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